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Water And Sewerage Services


​Vision
Sustainable water management leaders for national well -being

Mission
Integrated water management with efficient and optimal use of international policy, law and commitment

OBJECTIVE
  • Establish a holistic, sustainable and transparent water service industry structure to deliver effective and efficient services;
  • Facilitate the development of globally competitive water services and sewerage industries; and
  • Balance the development of the water service and sewerage industry with environmental conservation

  • The Water Services Industry Act 2006 [Act 655]
  • National Water Services Commission Act 2006 [Act 654]
  • Orders, Regulations and Rules Under the Water Services Industry Act 2006

  • Formulate, implement, monitor and evaluate the policy of the water service industry (including water supply and sewerage)
  • Planning, overseeing and coordinating mechanisms for implementing the water service industry policy
  • Provide the implementation and monitoring mechanism of the water service industry development project
  • Execute, monitor, evaluate, improve the implementation of the water service industry policy

  • National NRW Program Approach 1 & 2
  • Water consumption awareness campaign
  • Campaign Use of Water Efficient Products
  • Monitoring of Capex Program Based on Water Operator Business Plan
  • Tariff Setting Mechanism (TSM)
  • Improvement of Rehabilitation Operator Operator Operator Expenditure Expenses by Puppet Sewerage Tariff Adjustment (2023, 2024 and 2026)
  • Water production recovered through:
    • Supply to non -food and beverage -based industries
    • Supply of treated effluent to external parties for reuse purposes
    • IWK's internal use
  • ​Construction of sewage treatment plants and sewerage pipes to increase sewerage service coverage in 13 major cities



  • Unreled Water Reduction (NRW) towards the efficiency and sustainability of water supply management
  • Increased sustainability of water supply through a reduction of domestic water consumption
  • Improvement of treated water margin reserves to establish water securities warranty
  • Increased financial sustainability of the water supply and sewerage industry through tariff adjustments
  • Support the economy of the cycle through increased use of water
  • Strengthening the delivery of sewerage services through increased coverage of connectivity systems in major cities